Return / Refund Policy
Last
updated [20/3/32] ihannans.com
Thank you for
your purchase. We hope you are happy with your purchase. However, if you are
not completely satisfied with your purchase for any reason, you may return it
to us for a full refund or an exchange. Please see below for more
information on our return policy. Please see below for more information on our
return policy.
RETURNS
All returns must
be postmarked within [7] days of the purchase date. All returned
items must be in new and unused condition, with all original tags and labels
attached.
RETURN
PROCESS
To return an
item, please email customer service at ihannanskool@gmail.com to obtain an Invoice Number. After
receiving an Invoice Number, place the item securely in its original
packaging and include your proof of purchase / the return form provided,
and mail your return to the following address:
I HANNAN
ENTERPRISE
Attn: Returns
Invoice Number :
17, Lorong Paya
Dua, Simpang Tiga Berapit,
14000, Bukit Mertajam, Pulau Pinang, Malaysia
- Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving
your return and inspecting the condition of your item, we will process
your return or exchange. Please allow at least [14] days
from the receipt of your item to process your return or exchange.
Refunds may take 1-2 billing cycles to appear on your credit card statement,
depending on your credit card company. We will notify you by email when your
return has been processed.
EXCEPTIONS
The following
items cannot be returned or exchanged. It only can refunded:
- Digital Package / Product
For digital package/products,
the refund process will only be given when the customer has shown evidence that
the product is not effective even if the customer has done everything
recommended by us.
DAMAGE
For defective or damaged products, please contact us at the contact details
below to arrange a refund or exchange.
QUESTIONS
If you have any
questions concerning our return policy, please contact us at:
+6016-448 9269
ihannanskool@gmail.com